With 2019 way behind us, now is a good time for small- to medium-sized business (SMB) owners like yourself to reflect, plan, and modernize your company for 2020. The new year is when you should start finding ways to improve your business operations, attract more potential customers, improve sales, and enhance the working life of your employees. Modernizing your business is a smart way to push it forward this year, and there are many ways for you to do this. So, if you're planning to make this year the best one for your company yet, check out few of the ways you can modernize your business.
Move to cloud-based solutions
Even though the cloud has been around for some time now, a lot of SMBs are still not taking advantage of this technology. Switching from legacy IT systems to modern cloud-based solutions will allow you to easily scale your IT requirements depending on your current business needs. Unlike legacy systems, cloud-based solutions provide you and your employees with the ability to work outside of your office. Mobile devices connected to the cloud can help you connect to customers and co-workers even if you're in a different part of the globe.
Automating redundant tasks
Spending too much time on redundant tasks can dampen the overall productivity of your business. Using the latest technology to automate daily tasks can free up your employees to focus on the more important operations of your business. For example, a visitor management system can enhance the flexibility and productivity of your front office staff. Tools like Trello can help streamline your company's workflow by using predefined processes and deadlines. Another benefit of automating specific processes in your company is it reduces the possibility of human errors, which can be costly in the long run.
Many SMBs still believe that online security only applies to large enterprises and government entities. What they don't know is that 43% of all cyberattacks reported last year were aimed at SMBs. Unfortunately, only 14% of those businesses were well-equipped to handle cyberattacks. As a business owner, it is your responsibility to protect your company's network system against all forms of cyberthreat. If your company doesn't have a dedicated IT staff, you can consult with a managed IT services provider (MSP) on the best way to safeguard your valuable assets.
Take advantage of VoIP
When the cloud took off some time ago, many businesses stopped using traditional landline phones and started using Voice over Internet Protocol (VoIP) services. If your company is not yet using VoIP, now's a good time to consider switching to it. Compared to landlines, VoIP systems are generally cheaper and come with various features such as an auto-attendant, call waiting, voicemail, call forwarding, and conference calls. In addition, VoIP systems can work even without physical phones. Softphones can be installed on your computers and mobile devices, allowing you to make calls from anywhere with a stable internet connection.
Revamp your website
Your company website is a customer's first contact with the products or services you offer, and modernizing it is a good first step towards a productive year. With the ever-changing trends in web design, it can be hard to choose one that best suits your company. You can ask the help of a professional web designer to make your site stylish, simple, and easy to navigate..
Invest in quality backup and recovery
Is your company's IT infrastructure ready for a disaster? Cyberattacks, power outages, equipment failure, and catastrophic events can lead to loss of revenue and critical business operations. Having an effective backup and disaster recovery plan will reduce your company's downtime after a major disaster and will allow you to resume business-critical functions without suffering major losses. You can ask your MSP about the backup and disaster recovery services they offer. They will help you map out business continuity and disaster recovery plans tailored to the specific needs of your company.
Before you start the process of modernizing your business, you should think about the key areas that need improvements. Once you've identified the areas of your business that needs improvement, you can talk to a trusted MSP like Active RMP to help you make the necessary changes. Here at Active RMP, we are committed to helping SMBs in the Edmonton area grow and flourish. Call us now to schedule a complimentary assessment.